Transfer a named user license to another user or workstation

Updated: September 12, 2023

If you have a named user license that must be deployed to another user, you must deactivate the corresponding product on your workstation. The license administrator can then deploy the license to the other user. Likewise, if you need to change workstations (for instance, you are upgrading to a new machine), you must, on the old machine, deactivate any product covered by a named user license. You can then reactivate the product on the new machine.

To deactivate a product on your workstation that has a named user license:

  1. Launch the QNX Software Center.
  2. From the Welcome screen, click Manage License Keys.
  3. Right-click the product's license key and select Deactivate, then click OK to confirm.

The deactivation disables product features and removes your entitlement to use the product on that workstation.


If you have installed components of a product collection across multiple machines, you must explicitly deactivate the component residing on each machine. Otherwise, the product collection will remain activated.

Suppose, for example, that you have a product collection consisting of QNX SDP 7.0 and QNX SDP 7.1. If you installed the 7.0 product version on one machine and the 7.1 product version on a different machine, you need to deactivate each version on the machine where it is installed.

This requirement applies only to collections governed by a named user license. See Access multiple versions of a product for more information on product collections.

Note: You should always use the QNX Software Center to deactivate a product. If you can’t use the QNX Software Center (for instance, your workstation has been damaged or lost), access your myQNX account profile ( to deactivate the product from there. The profile page will display a Manual Product Deactivation link if any of your products are currently activated.

If for some reason deactivation from myQNX doesn't work, your administrator will need to submit a deactivation request through the myQNX License Manager. See Deactivate products governed by a named user license for details.

If you are deactivating the product so your license administrator can deploy the license to another user, your job is done.

If, however, you need to transfer the license to your other workstation, follow these steps:

  1. On the new workstation, start the QNX Software Center, using the same login credentials as on your old machine.
  2. From the Welcome screen, select Manage License Keys. If your workstation is online, the product's license key should appear automatically.
  3. Right-click the license key and select Activate.
Note: When you deactivate a product on one machine, wait a few minutes before activating it on another machine. Otherwise, the QNX Software Center may display a message saying that the request is still being processed.