Monitor product activations and support plans

Updated: September 12, 2023

You can view the activation history of any product, including when it was deployed, activated, deactivated, or revoked. You can also keep tabs on the renewal dates for all of your product support plans.

Product activations

To monitor which products have been activated:

For: Do this:
Named user products

Look at the Status field. If the status has moved from Deployed to Activated, the user has installed the product through the QNX Software Center.

Multiuser products

Look at the Users field. It displays the number of deployed users (in gray) and activations (in orange).

To view the activation history of a product:

  1. Click on the product's serial number.
  2. Scroll down to the History Log section and select one of the following options:
Select: To:
List View

View a history log for the product, sorted by date.

Timeline View

View an interactive timeline of the product's history.

You can:

  • Change the date range of the timeline by using the Show Now, Default, +, -, <, and > controls.
  • Use the scroll wheel on your mouse to zoom in or out of the timeline. Just hover over the timeline and turn the wheel.
  • View information about any event by clicking the circle that represents the event.

Support plans

To monitor support plans: