Monitor product activations and support plans
You can view the activation history of any product, including when it was deployed, activated, deactivated, or revoked. You can also keep tabs on the renewal dates for all of your product support plans.
Product activations
To monitor which products have been activated:
For: | Do this: |
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Named user products |
Look at the Status field. If the status has moved from Deployed to Activated, the user has installed the product through the QNX Software Center. |
Multiuser products |
Look at the Users field. It displays the number of deployed users (in gray) and activations (in orange). |
To view the activation history of a product:
- Click on the product's serial number.
- Scroll down to the History Log section and select one of the following options:
Select: | To: |
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List View |
View a history log for the product, sorted by date. |
Timeline View |
View an interactive timeline of the product's history. You can:
|
Support plans
To monitor support plans:
- Look at the Available Actions column—shows you at a glance when the support plan for any product needs renewal. You can click the column title to sort products by their renewal dates.
- Select the Support Plans tab—displays all of your support plans, which you can sort according to plan type, plan number, serial number, and renewal date.