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SDP 6 Installation Hanging

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Applicable Environment

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Topic: SDP 6 Installation Hanging
SDP: 6.6.0, 6.5.0
Host: Windows 10 and XP

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Recommendation

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If a QNX SDP 6.5/6.4 installation on a Windows machine hangs, check the following locations for the install log:
C:\QNX650\installLog.txt
%TEMP%\installOptionLog.txt

Check the last couple lines of the log to see what the installer is stuck on. If it mentions running an ADDFONT.exe like so:
(09-Nov-2021 08:31:26), Momentics 6.5.0, com.qnx.install.common.InstallFontAction, dbg, About to run C:\QNX650\host\win32\x86\usr\photon\bin\ADDFONT.EXE C:\WINDOWS\Fonts\Tt0006m_.TTF
try to add the following option when running the installer on the command line:
<installer>.exe -W beanInstallFonts.active="False"

This may affect releases before 6.4 and/or 6.6.
JI:237694

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NOTE: This entry has been validated against the SDP version listed above. Use caution when considering this advice for any other SDP version. For supported releases, please reach out to QNX Technical Support if you have any questions/concerns.

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