Troubleshooting modems

If you followed the instructions above, but the modem doesn't reply OK, check the following:

• Make sure your baud rate settings are correct.
• Is the modem plugged in?
• Is the modem a software modem?

  Neutrino doesn't support Win modems or HSP (Host Signal Processor) modems (otherwise known as soft modems). Neutrino works with PnP modems, but you must specify in the BIOS that you aren't running a PnP-aware OS.

• Does the modem conflict with another device at the same I/O port and IRQ? If the modem is an internal ISA modem, you may need to reserve an I/O port range and IRQ in the BIOS so that the PCI doesn't use it.
• Have you disabled the comm port in the BIOS if you're using the same I/O port and IRQ of a comm port? This applies only to internal modems.