Contact technical support

Once you've determined to the best of your abilities that the problem isn't some misunderstanding of the function call or utility you're using, or a mere typo, you may enter the realm of QSS's technical support department. This is nothing to be afraid of — most customers are extremely pleased with the level of technical support they get from QSS.

There are two ways of contacting QNX's technical support group: by phone or via the web. QSS's website (at, has a Community area called Foundry27, at which is full of useful information and files.

Before we talk about which method you should use, there are a few things you can do to make the turnaround time on your bug report much shorter.